No call-centre scripts. Sizing, shipping, returns and care — answered plainly.
╱╱Sizing & fit
Measure your chest at its fullest and match it to the size chart — S 86–94 cm, M 94–102 cm, L 102–110 cm. The vest is cut for Indian frames, so go by the measurement rather than your usual import size.
Size down. A hydration vest should be snug; the dual sternum straps give you room to loosen, not the other way around.
╱╱Shipping & delivery
Across India. Shipping is free on orders over ₹1,500; below that a flat ₹80 applies.
Metro cities, 2–4 working days. Elsewhere, 4–7. You will get a tracking link the moment the parcel leaves us.
╱╱Returns & exchanges
Thirty days from delivery — and you may run in it first. If the vest is not right, send it back for a full refund — road dust, trail dust, no difference to us.
Start a return for the size or colour you have, and place a fresh order for the one you want. We will not hold stock against an exchange.
╱╱Care
Hand wash in cold water, line dry out of direct sun. No machine, no tumble dryer, no iron — heat is what ages technical fabric fastest.
╱╱Bladder compatibility
The back sleeve takes any reservoir up to 1.5 litres — Camelbak, Hydrapak, Salomon and Decathlon all fit. No bladder is included in the box.
Still stuck?
Talk to a real person.
A sizing edge case, a bladder-fit question, a return in flight — a real person answers, usually the same day.